Managed services offer a way for businesses to get all the value of modern technology without having to manage or maintain it. They help lessen the burden of technology management by offering consultative solutions, products, and professional services that remove the administrative and maintenance headaches that can accompany certain business technologies. Managed services cover connectivity, routers, security, business continuity, voice, and more.
Technology has the power to transform organizations, making them more productive and profitable and opening doors to new opportunities. The foundation of modern business technology is connectivity – with the increased move to the cloud, businesses are more reliant on internet access. But connectivity is just one piece of the business technology puzzle, and all the moving parts – internet, cloud, security, and more – can be a burden if not properly managed. Read on to discover specific ways managed services help businesses get the most out of their technology.
Managed Connectivity Ensures Business Gets Done
It all starts with connectivity, but businesses need much more than flipping a switch. Organizations need network connections that are fast, reliable, and appropriate for their operations. Managed connectivity takes a holistic approach, ensuring your business has the right internet type and speed for what you need to accomplish.
With managed connectivity, your unique business operations and goals are evaluated to determine appropriate speed, type of connection, and bandwidth requirements. Factors considered include:
- Cycles in your business’s activity, such as busy retail seasons that may require faster speeds, more bandwidth, or failover protections
- Cloud usage and the need for symmetrical connection for uploading and downloading data
- Remote employees and mobile connections that can demand higher bandwidth levels
Optimize Your Network With Managed Router Services
Similarly, businesses can more efficiently allocate resources and attain end-to-end service for their networks through managed router services. Organizations that manage their routers in-house can be burdened by:
- Unpredictable maintenance costs for the equipment
- Ineffective backup solutions
- Reduced productivity because your technical talent is too busy maintaining routers
Managed router services alleviate these burdens and provide the benefits of quality of service (QoS) or class of service (CoS) to prioritize crucial data. The result is better user experience, lower costs, expert service, covered configuration and maintenance, and the peace of mind from knowing that you have the latest routing equipment and support at a predictable budget.
Protect Your Enterprise 24/7 With Managed Security
Cyber security technology has become increasingly complex. The wide-spread use of faster networks and cloud services both increases vulnerabilities and offers enhanced tools for protection. With managed security services, small, mid and large enterprises each have access to expert cyber security protection and resources.
Modern security practices enabled through managed security include:
- Intelligent and proactive threat detection
- Expert risk assessment
- 24x7x365 prevention, detection, and response
- Security and risk consulting
Managed security enables you to have instant access to broad security experience and expertise along with the latest threat detection and response tools.
Prepare for the Worst With Managed Business Continuity
While managed security helps businesses strengthen their defences and fine-tune policies and procedures for data protection, managed business continuity minimizes damage and disruption in the event a disaster or breach occurs. Even the most secure enterprise is vulnerable to data loss in a flood or hurricane.
Managed business continuity involves ongoing planning and implementation of steps to ensure an enterprise continues to operate after a disaster or cyber security event. Backups and failover protections are integral components, and managed services can provide cloud, hybrid, and colocation methods. But again, backups alone cannot provide appropriate business continuity protection. Managed business continuity means experts analyze your operations to determine such factors as recovery point objective (RPO) and recovery time objective (RTO) — the two key components of a business’s tolerance to downtime. These are complex considerations, which is an additional reason why using a provider of managed services for business continuity is sensible.
Keep Your Enterprise Connected With Managed Voice
Communications innovations continue, but a constant business need is reliable and comprehensive voice technology that also incorporates collaboration and optimizes the customer experience. Through managed voice, businesses can easily plug into a comprehensive, end-to-end voice system.
With managed voice, a team of experts does all the heavy lifting for you. Your business gets a reliable and scalable voice solution at lower costs than traditional “plain old telephone systems.” Managed voice products and services include:
- Cloud PBX that offers scalability, burst billing, call routing, and cost savings
- Hardware that is preconfigured and optimized for your needs
- Robust set of calling and productivity features
- Eliminated costly maintenance and IT overhead
- 100% uptime guarantee
Service Anywhere With Hosted Managed Services
With more teams working remotely than ever before, servicing your office building is no longer enough – but with hosted options, your team can get all the value of professionally managed network services from the comfort of their homes. With your hardware hosted in iTel’s secure data centre, you can turn residential connections into a dedicated, business-grade network, empowering your team to work securely no matter where they are.
Through these mission-critical functions, managed services for IT provide valuable efficiency, productivity, and cost-savings benefits. For more information about how managed services can optimize your organization’s connectivity, contact us at iTel. We can help you leverage the best solution to lessen the burden of managing technology.