Managed services add a lot of value to your IT stack. Despite being a small add-on to more conventional services, these services can empower your IT team to do so much more. Put simply, “managed” means that maintenance is the provider’s responsibility: as such, the provider can offer consultative solutions, products, and professional services to remove many administrative headaches. Managed services cover a range of connectivity tools, including routers, security, continuity, voice, and more.
Technology has the power to transform organizations, making them more productive and profitable. Connectivity is the foundation of modern business success – with the increased move to the cloud and transition to remote working, reliable internet access is critical. But connectivity is just part of the business technology puzzle, and all the moving parts – internet, cloud, security, and more – can be a burden if not properly managed. Read on to discover specific ways managed services help businesses get the most out of their technology.
Managed Connectivity Ensures Business Gets Done
It all starts with connectivity, but businesses need much more than flipping a switch. Organizations need network connections that are fast and reliable to support their operations. Managed connectivity takes a holistic approach by ensuring your business has the right internet type and speed for what you need to do.
With managed connectivity, your unique business operations and goals are evaluated to determine appropriate speed, type of connection, and bandwidth requirements. Factors considered include:
- Cycles in your business’s activity, such as busy retail seasons that may require faster speeds, more bandwidth, or failover protection
- Cloud usage and the need for symmetrical connection for uploading and downloading data
- Remote employees and mobile connections that can demand higher bandwidth levels
Optimize Your Network With Managed Router Services
Businesses can allocate resources and attain end-to-end service for their networks more efficiently through managed router services. Managing your router in-house can be time-consuming, but a managed service provides the following benefits:
- Predictable maintenance
- Effective backup solutions
- Improved team productivity
Managed router services provide the benefits of quality of service (QoS) or class of service (CoS) to prioritize important data. The result is better user experience, lower costs, expert service, covered configuration and maintenance. Overall, you get peace of mind from knowing that you have the latest routing equipment – and support at a predictable budget.
Protect Your Enterprise 24/7 With Managed Security
Cybersecurity has become increasingly complicated. The widespread use of faster networks and cloud services increases vulnerabilities while also offering more tools for protection. With managed security services, enterprises each have access to expert cybersecurity protection and resources.
Modern security practices enabled through managed security include:
- Intelligent and proactive threat detection
- Expert risk assessment
- 24x7x365 prevention, detection, and response
- Security and risk consulting
Managed security enables you to have instant access to broad security experience and expertise along with the latest threat detection and response tools.
Prepare for the Worst With Managed Business Continuity
While managed security helps businesses strengthen their defences and fine-tune data protection, managed business continuity minimizes disruption if your internet goes out entirely.
More and more, revenue generation activities rely on the internet. Most businesses have a failover connection ready to go, but there’s one key benefit of a managed option: you can access carrier-agnostic solutions. If there’s a core outage at your ISP – and there will be – having diverse, managed connections will ensure you can get online anyways.
Managed continuity is also critical to disaster recovery planning. If an earthquake cuts your main internet cables, you’ll still be able to get online.
Keep Your Enterprise Connected With Managed Voice
Communications technology is only getting better and more innovative, but the key priorities for businesses remain the same. Reliable, easy-to-use voice technology will always be in style – and if it can empower collaboration and better customer experiences, all the better! Through managed voice, businesses can easily plug into a comprehensive, end-to-end voice system.
With managed voice services, a team of experts does all the heavy lifting for you. Your business gets reliable and scalable voice solutions at lower costs compared to “plain old telephone systems.”
Managed voice products and services include:
- Cloud PBX offers scalability, burst billing, call routing, and cost savings
- Preconfigured hardware that is optimized for your needs
- Robust set of calling and productivity features
- No costly maintenance and IT overhead
- 100% uptime guarantee
Service Anywhere With Managed Colocation
With more teams working from home than ever before, servicing your office building is no longer enough – but with managed colocation, your team gets all the value of secure, reliable network services from the comfort of their homes. With your hardware hosted in iTel’s secure data centre, you can turn residential connections into a dedicated, business-grade network.
Through these mission-critical functions, managed services add value through improved efficiency, productivity, and cost savings for IT teams. For more information about how managed services can optimize your organization’s connectivity, contact us at iTel. We can help you find the best solution to reduce the burden of managing technology.