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Cloud Phone Systems

Empower collaboration with high-performance, user-friendly phone systems – powered by 3CX and iTel.

An Advanced Cloud
Phone System For Workplaces Anywhere

Modern businesses need a modern phone system. Today’s organizations are on the go – employees work from home, on flexible schedules, relying heavily on technology to stay connected. Meanwhile, customer expectations are higher than ever! Legacy, on-premise voice systems probably aren’t meeting your needs. If this sounds like your organization, iTel’s Cloud Phone System will be your lifeline.

Powered by 3CX, iTel’s Cloud Phone System is a robust, fully-equipped communications system. With an iTel-hosted PBX and SIP channels, you get a highly reliable, high-performance voice solution – with the ease of use and extensive feature set of 3CX.

Better Business With a Cloud-Based Phone System

Good communication is key to creating good customer experiences. iTel’s Cloud Phone System ensures that your whole team has all the power of enterprise voice tools – wherever work takes them.

Any Device

With powerful apps for desktop, iOS & Android – plus integrations with many leading desktop phone brands – you get the ultimate in flexibility.

An image showing 3CX's desktop interface alongside with a dial on a smartphone and a IP phone
A dial screen on a smartphone with a 3CX logo in the top left corner of the phone's screen

Any Place

A cloud-based system means that you can add or remove users and locations with ease. Enjoy effortless scaling as your business grows.

All the Time

With QoS on your circuits and iTel’s 100% Canadian Support Team backing you up, you can rest easy knowing your phones are online – at all times.

Advanced Voice Technology & All the Features You Love

iTel Cloud Phone Systems come with a broad range of features that can be accessed on our user-friendly online portal. Easily manage calls and make changes from any device with an internet connection – instead of having to call in and request them. Update your call flow, user settings, reporting, and auto attendant with the click of a button.


  • SIP channel included
  • Auto Attendant
  • Busy Lamp Field (BLF)
  • Integrated Fax Server
  • Headset Integration
  • Call Queues
  • Call Logging
  • Voicemail Transcription
  • Chat & Call reports
  • Call Recording
  • Listen in, whisper, barge in
  • Hot Desking
  • Video Conferencing (up to 100 participants)
  • Call Flow Designer


Everything on Pro, plus:

  • Skill-based Routing
  • Start / Stop Call Recording Rights
  • Video Conferencing (up to 250 participants)
  • Custom IP Phone logo

Cutting-Edge Hardware Options

Need desk phones? PA systems? Here’s some of our favourites:

Yealink SIP – T43U Phone

Yealink SIP – T43U

Yealink W60P Phone

Yealink W60P

Yealink CP960 Phone

Yealink CP960

Snom PA1

Snom PA1

VoIP phone emergency 9-1-1 features differ from traditional 9-1-1 emergency services. Visit our e911 info page for more information.

Unmatched Support

We know that waiting on hold for hours and getting the technical support runaround is incredibly frustrating. When you call iTel support, you’ll be connected with a highly-skilled technician in our Global NOC in under a minute. Our goal is to fix your problems on the first call, so we’ve invested in building a team of experts who are empowered to get you resolution right away.

1 min

Average Hold Time

4 hour

Average MTTR


Uptime Guarantee

Real Talk, Real Customers

A circle image of a man talking on a phone with a headset in a call centre

Find the Right Voice Solution with iTel