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QoS to Avoid a Network SOS
What is "Quality of Service?" QoS stands for Quality of Service, aka, the ability to prioritize what’s happening on your business network. This means that you can ensure mission-critical uses like VoIP and video calls...
iTel Networks partners with the City of Campbell River
City of Campbell River and iTel Networks partner to expand CRadvantage internet service for local businessesFor Immediate ReleaseThe City is partnering with iTel Networks to expand Campbell River’s municipal internet...
Wireless Business Internet – the Top 5 Terms to Know
Wireless internet, wi-fi, fixed wireless, 4G, 5G and LTE…what do all these terms mean? These terms sound familiar and simple when they're thrown around in marketing materials. However, the truth is that few take the...
What is Latency & How Can it Impact Business Performance?
Are you experiencing choppy video calls? Critical emails being delayed – and upsetting your customers? Latency issues are common and may be worth investigating. After all, your reputation is important and poor network...
What is UCaaS – and Why Would I Need It?
What would a communication systems diagram look like for your business? Is it efficient and unified? ...Or is it a jumble of systems pieced together over time? If your business is like most, you are working with...
iTel Receives Technology Innovator Award 2020
iTel Networks was recently honoured with the 2020 BCLC Technology Innovator Award from the Kamloops Chamber of Commerce. The annual Business Excellence Awards recognize and celebrate locally owned businesses that have...
Case Study – Dawson Group
Summary: Business: Transportation Infrastructure – Construction, Maintenance & Truck Sales Location: Kamloops BC, with 30 offices and sites across BC Challenge: Various phone providers and services across locations...
Colocation – What it is and what you should be aware of
Colocation (often referred to as “colo”) is the practice of putting your data (stored on a server) into a shared data centre. The goal of colocation is to reduce costs and cut down on the manpower needed for the...
Case Study – Nature’s Fare
Summary: Business: Grocery, Health, & Wellness Products Location: HQ in Vernon BC and other sites across BC Challenge: Staying connected across new locations Inefficiencies due to varying systems & legacy...
BCLC Contracts with iTel to Support Lottery Network Services
Kamloops, B.C, June 30, 2020 — Kamloops’ technology future looks even brighter with a new agreement between two of the city’s largest technology companies: BCLC and iTel Networks (iTel). Under a three-year contract...
Copper RJ45 Handoff vs. Fibre Handoff
Great internet is taken for granted, and it's easy to fall into the trap of assuming that connecting won't be an issue. But the reality is that there are many underlying complexities to connectivity and a reliable...
Case Study – Kelson Group
Summary: Business: Property Management Location: HQ in Kamloops BC, with properties across BC & Alberta Challenge: A large number of remote staff that require access to databases and equipment/sites that need to be...
Status of IPv4 Today
A Little History The first major internet protocol invented, IPv4 (Internet Protocol version 4) defines IP addresses in a 32-bit format. It remains the main configuration for delivering information between devices via...
Comparing SC and LC Fibre Optic Connectors
SC and LC connectors are the two most common fibre optic connectors used in business today. While they are very similar, they are not interchangeable and differ in design and size. When getting ready for a fibre...
Case Study – iTel Network’s Remote Team
Summary: Business: Converged Networking Services Location: Kamloops, BC Canada Challenge: Struggled to recruit and retain talent as the company grew. Integrating remote positions technically and interpersonally....
How to Setup a Distributed Team for Success | Part 3
In part 1 of this 3-part blog series we explored the benefits of Unified Communications. For part 2, we will dive into efficiencies that come from using Managed Services. Planning as though your entire...
How to Setup a Distributed Team for Success | Part 2
In part 1 of this 3-part blog series we explored the benefits of Unified Communications. For part 2, we will dive into efficiencies that come from using Managed Services. Planning as though your entire workforce is...
How to Setup a Distributed Team for Success | Part 1
When co-workers can’t talk over cubicle walls or in-person customer visits aren’t possible, communication tools and infrastructure are critical to supporting collaboration and maintaining business operations. This is...
NRF Conference Explores the Changing Landscape of Retail Technology
In January 2020, iTel was honoured to attend the NRF 2020 Conference as Comcast’s Canadian partner for business telecommunications. Held by the National Retail Federation, NRF 2020 is the largest retail conference and...
7 Must-Ask Questions When Choosing an Internet Service Provider
You asked, we listened. We’ve noticed common questions asked by customers, and gathered the top 6 that Canadian businesses should ask an internet service provider when choosing their services.
Bundle up and protect your business against DDoS attacks.
What’s DDoS you ask? DDoS = Distributed Denial of Service, which is an orchestrated malicious attack that floods a network or website with illicit traffic to the point where it ultimately overloads and crashes. Why...
iTel Networks Ranked Among the Fastest Growing Companies in North America on Deloitte’s 2019 Technology Fast 500™
Attributes 180% Revenue Growth to a robust portfolio of service offerings that meets the needs of business customers because they can easily be tweaked and expanded. Kamloops, BC, November 7 — iTel Networks...
iTel Networks and Comcast Business partner to power up a cross-border broadband footprint
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Case Study – Astec Safety
After switching their network services over to iTel Networks, Astec Safety enjoys a superior network experience for both staff and customers through enhanced data and voice services with their partnership with iTel....