IT Field Services
iTel Can Manage All Your On-Site Requirements
Simplify Your Field Service Initiatives with iTel
iTel’s field services provide the resources that de-stress your installs, upgrades, and other on-site changes. You can only move so much to the cloud – running cables, installing hardware, mounting antennas, and other critical tasks still require technicians on site. Coordinating these projects across multiple sites and locations can be a headache! iTel’s project management team is here to ensure contractors and field technicians are in the right place at the right time.
Streamline your on-site requirements with coordinated professional technical services from iTel. Let’s connect.
Professional, Experienced IT Field Services
Installation & Repair
Protect your investment with professional installation, troubleshooting, & repair for all your on-premise IP equipment. Ensure network equipment, VoIP, Wi-Fi, small cell, security, and cabling upgrades are successful – and the old equipment properly decommissioned – with iTel’s field services.
Design & Engineering
Customized hybrid and fibre-to-the-x network architecture to cover all your bases. Our Network Engineers create cutting-edge, innovative solutions for some of the most complex and demanding projects.
Site Survey & Audits:
Don’t let surprises derail your projects. With thorough pre & post-installation surveys, location mapping, and data centre audits, we’ll ensure effective use of your sites.
First Line Maintenance
Get reliable smart hands, troubleshooting, and repair for your network. We provide emergency, preventative, and scheduled maintenance on your cables, towers, electrical equipment, and more.
Permitting & Construction
Need to build? No problem – We’ve partnered with highly skilled technicians and contractors to ensure you can acquire new sites, get the required permits to drill, install, run and splice cables, and construct the stations you need to get up and running.
End-to-End Field Services at a Single Point of Contact
Leave the logistics to us – iTel will ensure everything from procurement to deployment. You’re in good hands with iTel.
Full turnkey and/or customized design, permitting, and construction services
4 Hour on-premise technician response
Coverage across Canada and the USA
3 Ways to Find a Solution
Let’s find the right solution for you.
Please contact us for any additional information. We would be more than happy to direct you to the resources you need, or to put you in touch with an iTel Associate who will be able to answer all of your questions.
Ready to get started? Book a consultation, today.
Let’s Talk IT Field Services
Add Value with iTel
Managed Connectivity
We ensure your business network stays online – all the time. With our team monitoring your network and proactively resolving issues 24/7, your network will always be optimized for high performance.
Managed Continuity
iTel’s Managed Continuity includes failover and SD-WAN options that build resilience into your network. Don’t leave uptime to chance.
Automatic Reboot
Reboot any device, router, or server via your browser – no need for lengthy site visits or expensive technician fees.
More From the Blog:
How Managed Voice Solutions Benefit Your Business
Today’s businesses need reliable voice technology that ensures your customers can reach you without issues. While many businesses can deliver sales, and other business-critical functions through automation, phone calls are still the foundation of communication....
Internet Failover for Business Continuity
Internet Failover Connectivity is a crucial component of modern business continuity. On average, a business will experience at least two unplanned outages each year. These outages can mean significant revenue loss for your business – Gartner estimates the average...
What is Colocation – and what do you need to know about it
What is colocation? Often referred to as “colo," this is the practice of putting your data (stored on a server) into a shared data centre. The primary goal of colocation is to reduce costs and reduce the manpower needed to manage hardware. As the client consuming...
How to Setup a Distributed Team for Success | Part 2
In part 1 of this 3-part blog series we explored the benefits of Unified Communications. For part 2, we will dive into efficiencies that come from using Managed Services. Planning as though your entire workforce is remote can help to create the most opportunity with...
Bundle up and protect your business against DDoS attacks.
What’s DDoS you ask? DDoS = Distributed Denial of Service, which is an orchestrated malicious attack that floods a network or website with illicit traffic to the point where it ultimately overloads and crashes. Why care about DDoS? A loss of service costs money, eats...
Astec Safety – Case Study
Summary: Business: Industrial Safety Training, Equipment & Mobile Services Location: Lloydminster, AB Canada Services: 100 Mbps Fibre Internet 100 Mbps VPLS Managed Voice Challenge: An ailing company with a negative net worth Needed to modernize systems, improve...
5 Ways Managed Services Accelerate IT Value
Managed services add a lot of value to your IT stack. Despite being a small add-on to larger services, management on a service can empower your IT team with more time. Put simply, "managed" means that maintenance is the provider's responsibility: as such, the provider...
Give your Business 24/7 Protection with Managed Security
It’s well-known that security is a crucial component of modern business, but cybersecurity technology has become increasingly complex. The wide-spread use of faster networks and cloud services increases vulnerabilities, and even many large enterprises lack the...
Achieve Optimal Network Performance and Cut Costs With Managed Routers
Managed Routers provide a lot of benefits as organizations become more complex. As demands on your network services increase, maintaining end-to-end service can be a challenge – and reliable connectivity becomes more and more critical. Equipment costs for routers and...