IP Relay Service
The IP Relay Service allows you to communicate via text online using web-capable devices through a chat interface and a third-party operator.
The IP Relay Service will enable faster communications with the relay operator and allow you to see more of the conversation on your computer screen than what can be seen on a TTY window.
To start using the IP Relay Service, you must first Sign Up for the iTel IP Relay Service by emailing [email protected]
Once you have submitted your registration for IP Relay service, a group dedicated to addressing our customers’ accessibility needs will contact you within 1 to 2 business days confirming that your registration has been successful.
Once registered you can log in to Ip Relay Portal on any internet connected device via: https://iprelay.northern911.com/
Calls placed through the iTel IP Relay Service are entirely confidential. IP Relay agents are professionally trained and follow a strict code of ethics. No record of conversation content is retained.
How to place a Text to Voice call
How to receive a Text to Voice call
How to place a 911 call
Message Relay Service (7-1-1)
Message Relay Service (MRS) is a confidential relay service. Persons with a hearing or speech impairment call MRS using a Teletypewriter (TTY). Their typed message is received at MRS, the operator places their call and verbally relays their typed message to the other party.
Email us for more information about iTel Relay Services