Managed Voice
A Cloud-based, End-to-End Business Phone System
Your Cloud Phones are in Good Hands
iTel’s Managed Voice covers your entire business phone system. Get all the advantages of cutting-edge IP-based cloud phones while leaving the maintenance to us – on the end-user hardware of your choice. Our team will design, implement, and maintain the customized phone system your business needs to stay connected.
Highly collaborative teams need high-performance tools. With iTel managing your phone systems, communication is always a top priority. Let’s Connect.
iTel Managed Voice Includes

Hosted PBX
Enjoy scalability, burst billing, call routing, lower costs, and so much more.

Hardware
Our Canadian-based Network Operations team preconfigures your phones – and you choose the model.

Connection
We work with you to determine the best connection type for your business phone needs.
How it Works

Smarter Communication with Managed Voice
Take your phone system off-premise and into the cloud for more benefits than you thought possible.

Productivity
Share your resources and seamlessly route calls between all your office locations. Instead of managing phones at each branch location, Managed Voice gives you the network control to have one receptionist answer company-wide calls across the country and route them accordingly.

Scalability

Cut Costs
Managed Voice Benefits

Consolidated phone system with a robust set of features.

Eliminate costly maintenance and IT overhead.

99.99% uptime guarantee.

We manage all potential failure points to provide consistent, high-quality service.

“No-holds” 24/7 local Canadian L2 technical support.

Emergency recovery. Your phone lines will stay up with off-site hosting and call routing.
We can service numbers from over 2000+ Canadian cities coast to coast.
3 Ways to Find a Solution
Connect with Managed Voice
More From the Blog:
Internet Failover for Business Continuity
Internet Failover Connectivity is a crucial component of modern business continuity. On average, a business will experience at least two unplanned outages each year. These outages can mean significant revenue loss for your business – Gartner estimates the average...
What is Colocation – and what do you need to know about it
What is colocation? Often referred to as “colo," this is the practice of putting your data (stored on a server) into a shared data centre. The primary goal of colocation is to reduce costs and reduce the manpower needed to manage hardware. As the client consuming...
Nature’s Fare – Case Study
Summary: Business: Grocery, Health, & Wellness Products Location: HQ in Vernon BC and other sites across BC Challenge: Staying connected across new locations Inefficiencies due to varying systems & legacy technology Variety of different providers Solution:...
How to Setup a Distributed Team for Success | Part 2
In part 1 of this 3-part blog series we explored the benefits of Unified Communications. For part 2, we will dive into efficiencies that come from using Managed Services. Planning as though your entire workforce is remote can help to create the most opportunity with...
Why Add MPLS to VoIP? 3 Reasons These Go Together
Voice over Internet Protocol (VoIP) is the go-to phone solution for medium and large businesses. With its ability to utilize your internet connection to place free phone calls, VoIP can save costs in the workplace. It is, however, reliant on the internet bandwidth...
Bundle up and protect your business against DDoS attacks.
What’s DDoS you ask? DDoS = Distributed Denial of Service, which is an orchestrated malicious attack that floods a network or website with illicit traffic to the point where it ultimately overloads and crashes. Why care about DDoS? A loss of service costs money, eats...
Astec Safety – Case Study
Summary: Business: Industrial Safety Training, Equipment & Mobile Services Location: Lloydminster, AB Canada Services: 100 Mbps Fibre Internet 100 Mbps VPLS Managed Voice Challenge: An ailing company with a negative net worth Needed to modernize systems, improve...
5 Ways Managed Services Accelerate IT Value
Managed services add a lot of value to your IT stack. Despite being a small add-on to larger services, management on a service can empower your IT team with more time. Put simply, "managed" means that maintenance is the provider's responsibility: as such, the provider...
How Managed Voice Solutions Benefit Your Business
Today’s businesses need reliable voice technology that ensures your customers can reach you without issues. While many businesses can deliver sales, and other business-critical functions through automation, phone calls are still the foundation of communication....