IVR Do’s & Don’ts for Better Customer Experiences
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There are so many opportunities to better engage your customers and provide the best possible experience for your callers. So, we’ve populated a handy list of Dos and Don’ts.
5 Benefits of Managed Voice Services
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![Hero image of a Laughing African American businesswoman talking on an office phone](https://itel.com/wp-content/uploads/2023/08/laughing-african-american-businesswoman-talking-on-2021-08-27-09-17-30-utc-1024x683.jpg)
Managing a business is a busy job. With so many aspects to cover, phone systems can easily become an afterthought, but they shouldn’t. Phone conversations are where sales are made.
Cut IT Costs With These Simple Tips
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There’s a nagging question every business must face at some point: How can I cut IT costs? For our 2-part series, we’ve laid out 5 quick and simple ways your business can cut down IT costs and make balancing a budget easy.
Value-Added Services for Fibre Internet
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The combination of high-speed fiber and value-added services is kind of like a match made in heaven. They go so well together and here’s why: