Unified Communications
One Platform – Everything you Need
All the Power of Unified Communications as a Service
Take Your Business Further with Unified Communications
Build Loyalty
Customers today expect instant, responsive experiences – and now you can deliver. Reduce churn and improve revenue with powerful, integrated tools.
Collaboration
As your business spreads out over multiple sites and launches more remote employees, communication is going to be the backbone of your efficiency.
Insight
With advanced performance analytics you can make data-informed decisions to meet the future with confidence.
Exceed Expectations with 8×8 and iTel
Work smarter and faster with one system for voice, video, collaboration and contact center. Get everything you need on one, personalized plan.
Communication Tools
- One click from chat to voice to video meetings
- Company-wide team messaging
- HD video conferencing with screen sharing
- Unlimited global calling for UC across 47 countries
- One click subject matter expert access
Full Customization
- Integration with CRM & business applications
- Streamline call handling with Switchboard Pro
- Customizable wallboards/dashboards
- Integrate voice, email, webchat and social
Advanced Analytics
- Customer engagement analytics
- Supervisor & service quality analytics
- Advanced speech and interaction analytics
- Quality, collaborative performance management
- Predictive outbound campaigns
iTel Value-Added Services
SD-WAN
Upgrade your network by bonding multiple connections together. iTel’s SD-WAN solution is a fully scalable, packet-level balancing protocol that takes multiple internet connections and combines them into one.
iTel Fibre
iTel Fibre delivers dedicated, symmetrical high speeds – via secure L2 connectivity – that will change the way you do business. Ensure productivity is never bottlenecked by inadequate bandwidth.
Managed Router Solutions
Instead of constantly configuring and maintaining router equipment, you can turn your IT staff’s focus back to activities that drive growth. No matter the type of connectivity your business requires, iTel’s managed router service provides the ideal solution.
3 Ways to Find a Solution
Let’s find the right solution for you.
Please contact us for any additional information. We would be more than happy to direct you to the resources you need, or to put you in touch with an iTel Associate who will be able to answer all of your questions.
Ready to get started? Book a consultation, today.
Unify Your Communications Today
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