UCaaS
Unified Communications as a Service – Everything you Need in One Simple Platform
All the Power of Unified Communications as a Service
Take Your Business Further with Unified Communications

Build Loyalty
Customers today expect instant, responsive experiences – and now you can deliver. Reduce churn and improve revenue with powerful, integrated tools.

Collaboration
As your business spreads out over multiple sites and launches more remote employees, communication is going to be the backbone of your efficiency.

Insight
With advanced performance analytics you can make data-informed decisions to meet the future with confidence.
Exceed Expectations with 8×8 and iTel
Work smarter and faster with one system for voice, video, collaboration and contact center. Get everything you need on one, personalized plan.

Communication Tools
- One click from chat to voice to video meetings
- Company-wide team messaging
- HD video conferencing with screen sharing
- Unlimited global calling for UC across 47 countries
- One click subject matter expert access

Full Customization
- Integration with CRM & business applications
- Streamline call handling with Switchboard Pro
- Customizable wallboards/dashboards
- Integrate voice, email, webchat and social

Advanced Analytics
- Customer engagement analytics
- Supervisor & service quality analytics
- Advanced speech and interaction analytics
- Quality, collaborative performance management
- Predictive outbound campaigns
iTel Value-Added Services

SD-WAN
Upgrade your network by bonding multiple connections together. iTel’s SD-WAN solution is a fully scalable, packet-level balancing protocol that takes multiple internet connections and combines them into one.

iTel Fibre
iTel Fibre delivers dedicated, symmetrical high speeds – via secure L2 connectivity – that will change the way you do business. Ensure productivity is never bottlenecked by inadequate bandwidth.

Managed Router Solutions
Instead of constantly configuring and maintaining router equipment, you can turn your IT staff’s focus back to activities that drive growth. No matter the type of connectivity your business requires, iTel’s managed router service provides the ideal solution.
3 Ways to Find a Solution
Unify Your Communications Today
More From the Blog:
What is UCaaS – and Why Would I Need It?
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Dawson Group – Case Study
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How to Setup a Distributed Team for Success | Part 1
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Collaborating as a remote team is a powerful idea that’s not only completely doable – but expected by a growing number of workers. More than just technology, remote collaboration is a mindset that’s being adopted in a multitude of industries, offering a lot of...