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Managed Voice

End-to-End Management for Enterprise Phone Systems

Your Phone System is in Good Hands

iTel’s Managed Voice covers your entire business phone system. Get all the advantages of cutting-edge IP-based cloud phones while leaving the maintenance to us – on the end-user hardware of your choice. Our team will design, implement, and maintain the customized phone system your business needs to stay connected.

Highly collaborative teams need high-performance tools. With iTel managing your phone systems, communication is always a top priority. Let’s Connect.

iTel Managed Voice Includes

Cloud Phone System

Enjoy a scalable, end-to-end,
feature-rich PBX – with SIP and
UCaaS included.

Hardware

Our Canadian-based Network Operations team preconfigures your phones – and you choose the model.

Connection

We work with you to determine the best connection type for your business phone needs.

How It Works

A graphic showing iTel's logo with three connection going out of it - to the Broadband internet, Ethernet and a Managed Router. The managed router in turn is connected to the Enterprise voice system.

Smarter Communication with Managed Voice

Take your phone system off-premise and into the cloud for more benefits than you thought possible.

Productivity

Share your resources and seamlessly route calls between all your office locations. Instead of managing phones at each branch location, Managed Voice gives you the network control to have one receptionist answer company-wide calls across the country and route them accordingly.

Scalability

Enjoy a phone system that grows with your business. With a remotely managed voice system, you’re always running on the latest and greatest. Add extra phones and switches when needed, without any costly upgrades.

Cut Costs

Depreciating hardware and costly service charges for system upgrades are a thing of the past with a cloud-hosted, managed voice network. Turn CapEx into OpEx with iTel.

Managed Voice Benefits

Consolidated phone system with a robust set of features.

Eliminate costly maintenance
and IT overhead.

99.99% uptime guarantee.

We manage all potential failure points to provide consistent,
high-quality service.

“No-holds” 24/7 local Canadian L2 technical support.

Emergency recovery. Your phone lines will stay up with off-site hosting and call routing.

We can service numbers from over 2000+ Canadian cities coast to coast.

Support You Can Count On

Rest easy knowing you’re in good hands with iTel. Our Global NOC is dedicated exclusively to business clients and is available 24/7/365. Leave the work to us and focus on your business.

1min

Average Hold Time

4hr

Average MTTR

99.99%

Uptime Guarantee

Trusted by Business Across North America

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A circle image of a man talking on a phone with a headset in a call centre

Find the Right Voice Solution with iTel