iTel Support & Maintenance Status
Contact the iTel support centre, view network status & find maintenance status notices
We believe a product is only as good as the support behind it
iTel is interested in building a long-term relationship with your business, so we’ve invested considerably in building our in-house Canadian Support Centre. Our L2 support team is staffed with highly trained technicians, dedicated exclusively to supporting our business clients. Your success is our success, so we’re here for you 24/7, 365 days a year.
iTel support is available by phone 24/7 and we’re proud of our short hold times.
We use secure remote support tools to offer fast visual support without ever having to come onsite for a service call.
Check your network status live and find all outage and maintenance notices.
The iTel Support Centre is your hub for all things related to technical support. Visit this portal to submit a ticket, find helpful how-to documents, FAQs, and more.
To learn more about CCTS, you may visit its website at www.cctscprst.ca or call tollfree at 1.888.221.1687 complaint, dispute, CRTC, CCTS, commission, ombudsman.