Advanced Connectivity,
Exceptional Service
iTel is More Than You Ever Thought Possible of a Business ISP
Connecting Workplaces Anywhere
With more technology to empower collaboration than ever, a fast, reliable network is the backbone of your success. iTel Networks has the dedicated internet, advanced voice technology, cloud connectivity, SD-WAN and more. Get it all bundled into one custom package and supported with a best-in-class SLA.
Comprehensive National Coverage
Local Infrastructure + Over 100 Carrier Partners
iTel Networks has built the largest business internet, voice, and data footprint in Canada.
By harnessing the power of multiple carriers and cutting-edge technology, we can create cost-effective network solutions anywhere you do business – even in the most remote locations across the country. Based entirely in Canada, we provide a quality of support that is unmatched in the telecom industry. We’re committed to being at the forefront of innovation to ensure our customers are getting the best solutions possible.
Our Mission – help your business do more by connecting workplaces anywhere with our suite of advanced, enterprise solutions
Key Facts
Incorporated: 2009
Technology: Unrivalled infrastructure connecting North America.
Data Centres: 10
Real Customers, Real Stories
Award-Winning Service




Management Team

Dan Rink, CEO
Dan has a proven track record of building and growing innovative technology companies, founding over five technology companies over the past 15 years. Currently, he leads iTel Networks, where he has served as the Chief Executive Officer since 2007. Dan also co-founded the technology accelerator Kamloops Innovation in 2013 and continues to serve as a board-member. He acts as an executive in residence at Purppl, and was part of the advisory board for the formation and funding of the Thompson Rivers University Computer Engineering degree program.

Adrian Boros, CTO
With over 15 years of experience in the telecommunication industry, Adrian leads the Engineering, Hardware Provisioning and NOC teams at iTel. Adrian has previously steered engineering and technical solution designs on cross-country MPLS, Fiber and Broadband solutions for large multi distributed enterprise customers (ranging from 50 to over 2000 cross-Canada locations).

Daniel Lee, CFO
Daniel is an accomplished financial executive with nearly 20 years of experience. He has held senior leadership positions for technology companies, including CFO at CloudMD Software & Services, CFO & Corporate Secretary at Photon Control, and Director of Finance at BSM Technologies & Webtech Wireless. In these roles, Daniel was instrumental in creating long-term shareholder value by raising strategic capital, M&A activities, improving financial performance, and building and transforming Finance and Accounting departments. He completed the CFO Leadership Program at the Rotman School of Management at the University of Toronto, in addition to being a Chartered Accountant and holding a Bachelor of Business Administration degree from Simon Fraser University.

Kelly Pritchard, CRO
With over 13 years in the telecom industry, Kelly is an experienced business, sales, and marketing professional. She is known for being a high-energy leader with a passion for people, technology, sales, and marketing. Prior to joining iTel in 2016, Kelly worked at Shaw Communications in a variety of sales and leadership positions. Kelly believes in continual development and, after completing her Bachelor of Management degree in 2002, has received certification in Project Management (2013) and Social Media Marketing (2016). Most recently, she became a CIO Certified Blockchain Professional (2018).

Aaron Thomas, VP Marketing
Aaron is an innovative and strategic marketing leader with over 15 years of diverse experience and a track record of proven results. His areas of expertise include strategy creation & vision setting, communication, negotiation, partnership management, digital & traditional tactics, and branding development. Aaron has extensive experience building winning teams and high-trust relationships with colleagues and clients across the technology sector, including telecommunications, SaaS, Media, and AdTech.

Heather Sutherland, VP Operations
With 15 years of experience in operations management – and 8 years in telecommunications – Heather leads the Product, Service Delivery and Carrier & Vendor Relations teams at iTel. Her expertise includes improving operational efficiency and designing & implementing processes that drive growth. As an experienced leader, Heather builds and empowers high-performance, self-sufficient teams that create business value.

Juergen Mueller, VP Contract & Corporate Administration
Juergen Mueller has over 35 years of diverse business experience with most of it in the real estate industry. At iTel, he combines his extensive background in negotiating complex legal contracts, his ongoing drive to keep abreast of ever-changing regulatory requirements, and his keen attention to detail in assisting the iTel team. He provides timely review and negotiation of Customer, Supplier and Vendor Agreements, risk assessment, regulatory compliance and reporting, in addition to serving as Corporate Secretary and ensuring all corporate records are accurate and up to date.
Board of Directors

Denice Hasty
Denice Hasty most recently served as the Senior Vice President of Business Marketing and Customer Experience for Comcast’s ~$8B Business Services Group, Comcast’s fastest-growing business unit. As CMO of the company’s growth driver, she was responsible for brand strategy & execution, advertising and marketing communications, pricing/packaging, market strategy, and execution of ROI across Comcast’s national service footprint. Under her leadership, Comcast Business continued to fuel double-digit top-line revenue and cash flow growth each year. Denice has a proven track record of successfully leading teams through mergers impacting market size, strategy and operations, and has received several industry awards, including CableFax’s Most Powerful Women in Cable for 4 consecutive years.

Ken Scott
Ken Scott has over two decades of experience as a financial professional, including 10 years as an investment banker with BMO Nesbitt Burns and 10+ years working with private companies as a business founder, investor, board member and Chief Financial Officer. His career spans a range of industries, including over five years in telecommunications. He has significant experience in debt and equity capital markets fundraising as well as mergers and acquisitions. Ken holds a BA from Queens University with concentrations in English Literature and Computing Science, and an MBA from York University.

Loi To
Loi To serves as VP of Strategy & Business Development for Comcast Business, the ~$9B revenue business unit of Comcast Cable. Loi is responsible for growth initiatives at Comcast Business including leading business unit mergers, acquisitions, new product/segment planning and partnership initiatives. Loi has led the evaluation of several transactions for Comcast Business including the Comcast investment into iTel Networks. Prior to Comcast, Loi was a strategy consultant focused on identifying growth initiatives and investment opportunities to some of the world’s largest telecommunications, media, and technology companies and institutional investors.

Michael Rink
With over 40 years of entrepreneurial and investment experience – with special skills in planning, finance, and management – Mike brings the vision, experience and analytical approach needed to build successful businesses from the ground up. As a developer and builder, he’s overseen hundreds of millions worth of residential and commercial development projects, including a 50/50 partnership with Chartwell REIT, and as the founder, builder, and operator of EYES International. Having successfully sold his properties, he is now a shareholder, director, and investor for a number of growing businesses.
More From the Blog:
iTel Networks and Ethica Join Forces to Bring Next-Generation Internet Access to Customers
For Immediate ReleaseMarch 15th 2023 – iTel Networks, a leading provider of business internet and telecommunications services, is pleased to announce its partnership with Ethica, a prominent software-defined networking (SDN) solutions provider. The partnership will...
iTel Announces Expansion of Senior Management Team
For Immediate ReleaseKamloops, BC, January 17, 2023 – iTel Networks, a leading provider of business telecommunications services, is pleased to announce an expansion of the senior management team to enable the next phase of the company's growth. Daniel Lee, CPA, CA has...
10 Ways a Cloud Phone System Can Benefit Your Business
Cloud Phone Systems benefits your business by taking your system into the cloud for increased flexibility, cost savings, and more. In today’s business world, finding ways to save time and money – while increasing efficiency – is paramount, and your phone systems could...
How Managed Voice Solutions Benefit Your Business
Today’s businesses need reliable voice technology that ensures your customers can reach you without issues. While many businesses can deliver sales, and other business-critical functions through automation, phone calls are still the foundation of communication....
Wavelengths – What are they and when do you need them?
Wavelength Services – also called Wave Circuits – are the gold standard when it comes to moving large amounts of data. Moreso than even dedicated circuits, Wavelengths provide massive bandwidth capacity at a reasonable price. If your business has heavy data processing...
Internet Failover for Business Continuity
Internet Failover Connectivity is a crucial component of modern business continuity. On average, a business will experience at least two unplanned outages each year. These outages can mean significant revenue loss for your business – Gartner estimates the average...
QoS to Avoid a Network SOS
What is "Quality of Service?" QoS stands for Quality of Service, aka, the ability to prioritize what’s happening on your business network. This means that you can ensure mission-critical uses like VoIP and video calls take priority over things like streaming services....
iTel Networks partners with the City of Campbell River
City of Campbell River and iTel Networks partner to expand CRadvantage internet service for local businessesFor Immediate ReleaseThe City is partnering with iTel Networks to expand Campbell River’s municipal internet service. In addition to serving current and...
Wireless Business Internet: the Top 5 Terms to Know
Wireless internet, wi-fi, fixed wireless, 4G, 5G and LTE…what do all these terms mean? These terms sound familiar and simple when they're thrown around in marketing materials. However, the truth is that few take the time to understand the terminology and what each...
What is Latency & How Can it Impact Business Performance?
Are you experiencing choppy video calls? Critical emails being delayed – and upsetting your customers? Latency issues are common and may be worth investigating. After all, your reputation is important and poor network performance isn’t an excuse. Latency is not only...
iTel Receives Technology Innovator Award 2020
iTel Networks was recently honoured with the 2020 BCLC Technology Innovator Award from the Kamloops Chamber of Commerce. The annual Business Excellence Awards recognize and celebrate locally owned businesses that have emerged as leaders in the community. The...
Dawson Group – Case Study
Summary: Business: Transportation Infrastructure – Construction, Maintenance & Truck Sales Location: Kamloops BC, with 30 offices and sites across BC Challenge: Various phone providers and services across locations Extensive directories for various offices, sites,...
What is Colocation – and what do you need to know about it
What is colocation? Often referred to as “colo," this is the practice of putting your data (stored on a server) into a shared data centre. The primary goal of colocation is to reduce costs and reduce the manpower needed to manage hardware. As the client consuming...
Nature’s Fare – Case Study
Summary: Business: Grocery, Health, & Wellness Products Location: HQ in Vernon BC and other sites across BC Challenge: Staying connected across new locations Inefficiencies due to varying systems & legacy technology Variety of different providers Solution:...
What are the Benefits of Fibre Internet for Business?
But I Have Fibre Internet at Home… What’s The Difference? Fibre this... fibre that... you may have noticed companies popping up with their own branded versions of fibre. Many of these advertised networks are really Fibre-to-the-node (FTTN), meaning only part of the...
BCLC Contracts with iTel to Support Lottery Network Services
Kamloops, B.C, June 30, 2020 — Kamloops’ technology future looks even brighter with a new agreement between two of the city’s largest technology companies: BCLC and iTel Networks (iTel). Under a three-year contract with BCLC, iTel will provide the fast and secure...
Copper RJ45 Handoff vs. Fibre Handoff
Great internet is taken for granted, and it's easy to fall into the trap of assuming that connecting won't be an issue. But the reality is that there are many underlying complexities to connectivity and a reliable connection isn't always certain. One area to...
Kelson Group – Case Study
Summary: Business: Property Management Location: HQ in Kamloops BC, with properties across BC & Alberta Challenge: A large number of remote staff that require access to databases and equipment/sites that need to be monitored. Solution: L2 Connectivity with Fibre...
IPv4 vs IPv6: What You Need to Know
IPv4 vs IPv6: A Little History The first major internet protocol invented, IPv4 (Internet Protocol version 4) defines IP addresses in a 32-bit format. It remains the main configuration for delivering information between devices via the internet and has been in use...
Comparing SC and LC Fibre Optic Connectors
The two most common fibre optic connectors in use today are SC and LC connectors. While they are very similar, they are not interchangeable and differ in design and size. When getting ready for a fibre installation at your business, you must match the right connectors...