5 More Ways a Hosted PBX Can Benefit Your Business

by | Apr 11, 2019 | Blog, Phone Systems | 0 comments

In part 1 of our series, we laid out 5 benefits of hosted PBX. Still not convinced? Here’s 5 more.

1. Increased security

Security breaches are a major concern for companies, especially when sensitive customer information is compromised. A hosted PBX has the option to encrypt data as calls take place, so your conversations are kept private and secure.

2. Boosted productivity anywhere employees go

Studies have shown that productivity increases by 20% when working remotely on creative projects. To take advantage of working remotely, businesses need to connect their modern workforce no matter where they are. Hosted PBX links multiple worksites and remote workers together to create a single network that can share staffing resources.

3. Automatic upgrades at no charge

Since hosted PBX is cloud-based, it is continuously upgraded at no charge to you. With no expensive hardware that quickly becomes obsolete, your business can rest assured knowing you always have the most up-to-date phone system available.

4. Lower operational costsiTel Networks | The Benefits of Hosted PBX - What is burst billing? Charging for average phone lines used instead of max phone lines used

With a traditional PBX, you must pay for the maximum amount of phone lines needed, even if they’re only used during peak calling hours.

iTel Hosted PBX only charges you based on your average call volume used. When peak times do hit (say, a ski resort receiving more calls in winter than summer), extra lines used over the average are only burst billed at 2.9 cents/min. Your customers will never get a busy signal again, and you’ll save thousands. Now that’s what we call win-win.

5. Free up IT resources

Hosted PBX takes voice off your plate and frees up internal IT resources, helping you to keep focused and maintain strategic priorities. Your phone system is seamlessly maintained and you can focus on what you do best: your core business.

Bottom Line

Forget all the techie talk and buzzwords for a second, here’s the bottom line.

Not only will your business boost productivity, but save money too. By eliminating the upfront costs of hardware, your business will cut IT costs that can then be reinvested elsewhere (ice cream sundae machine, anyone?).

Hosted PBX is a phone solution that looks good for both IT and the balance sheet. Now that’s awesome.

Contact us today