Cloud Phone Systems
Empower collaboration with high-performance, user-friendly phone systems – powered by 3CX and iTel.
An Advanced Cloud
Phone System For Workplaces Anywhere
Modern businesses need a modern phone system. Today’s organizations are on the go – employees work from home, on flexible schedules, relying heavily on technology to stay connected. Meanwhile, customer expectations are higher than ever! Legacy, on-premise voice systems probably aren’t meeting your needs. If this sounds like your organization, iTel’s Cloud Phone System will be your lifeline.
Powered by 3CX, iTel’s Cloud Phone System is a robust, fully-equipped communications system. With an iTel-hosted PBX and SIP channels, you get a highly reliable, high-performance voice solution – with the ease of use and extensive feature set of 3CX.
Better Business With a Cloud-Based Phone System
Good communication is key to creating good customer experiences. iTel’s Cloud Phone System ensures that your whole team has all the power of enterprise voice tools – wherever work takes them.
Any Device
With powerful apps for desktop, iOS & Android – plus integrations with many leading desktop phone brands – you get the ultimate in flexibility.
- Work from anywhere – multifunctional web app with inclusive UC features
- Call from your browser, control your IP phone or smartphone
- Video conferencing at the click of a button
- Supported by Windows, MacOS, Android and Apple iOS
- View the status of your colleagues
- Make and take calls from anywhere
- Video Conferencing
- Conference Calls
- Free VoIP calls with your smartphone
- Encrypted and Secure
Any Place
A cloud-based system means that you can add or remove users and locations with ease. Enjoy effortless scaling as your business grows.
All the Time
With QoS on your circuits and iTel’s 100% Canadian Support Team backing you up, you can rest easy knowing your phones are online – at all times.
Advanced Voice Technology & All the Features You Love
iTel Cloud Phone Systems come with a broad range of features that can be accessed on our user-friendly online portal. Easily manage calls and make changes from any device with an internet connection – instead of having to call in and request them. Update your call flow, user settings, reporting, and auto attendant with the click of a button.
Pro
- SIP channel included
- Auto Attendant
- Busy Lamp Field (BLF)
- Integrated Fax Server
- Headset Integration
- Call Queues
- Call Logging
- Voicemail Transcription
- Chat & Call reports
- Call Recording
- Listen in, whisper, barge in
- Hot Desking
- Video Conferencing (up to 100 participants)
- Call Flow Designer
Enterprise
Everything on Pro, plus:
- Skill-based Routing
- Start / Stop Call Recording Rights
- Video Conferencing (up to 250 participants)
- Custom IP Phone logo
Cutting-Edge Hardware Options
Need desk phones? PA systems? Here’s some of our favourites:
Yealink SIP – T43U
- 12-line IP phone
- Easy Customization and High Expansibility
- Superb audio quality and crystal-clear voice communications.
- Dual USB ports for Bluetooth, Wi-Fi, USB headset and USB recording.
Yealink W60P
- High-performance cordless phone for superb mobility and flexibility
- Pairs with up to a total of 8 Yealink W56H DECT handsets
- Supports up to 8 VoIP accounts and 8 concurrent calls
- Quick charging: 10-min charge time for 2-hour talk time
Yealink CP960
- Android 5.1 operating system.
- User-centric design that combines simplicity of use with sophistication of features
- Perfect for any medium to large conference room.
- Wireless and wired pairing with your smartphones or PC/tablets via Bluetooth and USB Micro-B port.
Snom PA1
- A SIP bridge to extend existing public announcement speaker systems while upgrading from digital/POTs systems.
- 4-watt amplifier for single speaker projects.
- Microphone input provided for two-way communication.
VoIP phone emergency 9-1-1 features differ from traditional 9-1-1 emergency services. Visit our e911 info page for more information.
Unmatched Support
We know that waiting on hold for hours and getting the technical support runaround is incredibly frustrating. When you call iTel support, you’ll be connected with a highly-skilled technician in our Global NOC in under a minute. Our goal is to fix your problems on the first call, so we’ve invested in building a team of experts who are empowered to get you resolution right away.
1 min
Average Hold Time
4 hour
Average MTTR
99.99%
Uptime Guarantee
Real Talk, Real Customers
