Dawson Group Case Study

Case Study Dawson Group Summary Business: Transportation Infrastructure – Construction, Maintenance & Truck Sales Location: Transportation Infrastructure – Construction, Maintenance & Truck Sales Challenge: Various phone providers and services across locations Extensive directories for various offices, sites, and remote workers Constant maintenance Solution: 8×8 UCaaS platform Result: Reduced operating costs by 35% Streamlined and efficient […]
10 Ways a Cloud Phone System Can Benefit Your Business

Check out the top 10 reasons a cloud phone system will benefit your business.
How Managed Voice Solutions Benefit Your Business

Today’s businesses need reliable voice technology that ensures your customers can reach you without issues. While many businesses can deliver sales, and other business-critical functions through automation, phone calls are still the foundation of communication. However, complex business needs and new technologies can make selecting the right phone system challenging. The goal is to find […]
What is UCaaS – and Why Would I Need It?

What would a communication systems diagram look like for your business? Is it efficient and unified? …Or is it a jumble of systems pieced together over time? If your business is like most, you are working with numerous communication applications from different developers that all made perfect sense at the time. While things might “work” […]
Nature’s Fare – Case Study

Nature’s Fare was growing fast, & legacy systems were causing problems. With iTel they were able to build efficiency and plan for future growth.
Kelson Group – Case Study

As Kelson Group added more sites across two provinces, network management became more complex. Working with iTel they were able to streamline their IT operations…
iTel Network’s Remote Team – Case Study

With the inclusion of remote working positions, iTel was able to expand its talent pool for recruitment and access new markets – while minimizing the cost of expansion.
How to Setup a Distributed Team for Success | Part 1

When co-workers can’t talk over cubicle walls or in-person customer visits aren’t possible, communication tools and infrastructure are critical to supporting collaboration and maintaining business operations. This is the first in a special series of blog posts exploring keys to success for working with distributed teams. Unified Communications Managed Services Bandwidth With a UCAAS solution […]
Why Add MPLS to VoIP? 3 Reasons These Go Together

Voice over Internet Protocol (VoIP) is the go-to phone solution for medium and large businesses. With its ability to utilize your internet connection to place free phone calls, VoIP can save costs in the workplace.