What is Colocation – and what do you need to know about it
Colocation is the practice of sharing a data centre with other businesses, but do you know what to expect from the service? Learn more…
iTel Network’s Remote Team – Case Study
With the inclusion of remote working positions, iTel was able to expand its talent pool for recruitment and access new markets – while minimizing the cost of expansion.
How to Setup a Distributed Team for Success | Part 2
In part 1 of this 3-part blog series we explored the benefits of Unified Communications. For part 2, we will dive into efficiencies that come from using Managed Services. Planning as though your entire workforce is remote can help to create the most opportunity with managed services from anywhere. In an office setting securing corporate […]
How to Setup a Distributed Team for Success | Part 1
When co-workers can’t talk over cubicle walls or in-person customer visits aren’t possible, communication tools and infrastructure are critical to supporting collaboration and maintaining business operations. This is the first in a special series of blog posts exploring keys to success for working with distributed teams. Unified Communications Managed Services Bandwidth With a UCAAS solution […]
Layer 2 vs. the Internet
You know that feeling when you’re late for a meeting and conveniently there’s a huge traffic jam on your regular route? Think of your “late for a meeting self” as data being transferred over the internet and the highway/side roads as the routers trying to deliver you to your destination.
IVR Do’s & Don’ts for Better Customer Experiences
There are so many opportunities to better engage your customers and provide the best possible experience for your callers. So, we’ve populated a handy list of Dos and Don’ts.
Understanding SD-WAN: the Truth & the Myth
SD-WAN (Software-Defined Wide-Area Networking) offers many straightforward benefits, such as centralized visibility and control, as well as the ability to scale up as business needs grow. It also offers advanced security and traffic segmentation and prioritization. However, among these advantages, plenty of SD-WAN confusion and misconceptions have spread. Many enterprises haven’t updated their network infrastructure […]
Evaluating Business Internet Options
More enterprises are evaluating business internet options as networks become more and more complex. As teams go remote, investing in cloud and unified communications (UCaaS) tools means that traditional networking models aren’t enough to support high performance any more. With cloud solutions and more mobile devices, network security strategies must change. As businesses demand better […]
5 Benefits of Managed Voice Services
Managing a business is a busy job. With so many aspects to cover, phone systems can easily become an afterthought, but they shouldn’t. Phone conversations are where sales are made.
Remote Collaboration & the Future Office
The ability to collaborate with team members without borders is a powerful concept that’s not only completely doable thanks to today’s complex networking models, but it’s almost expected as the norm.
