QoS to Avoid a Network SOS

What is “Quality of Service?” QoS stands for Quality of Service, aka, the ability to prioritize what’s happening on your business network. This means that you can ensure mission-critical uses like VoIP and video calls take priority over things like streaming services. QoS provides traffic control mechanisms on networks, allowing you to use your resources […]

Wireless Business Internet: the Top 5 Terms to Know

Wireless internet, wi-fi, fixed wireless, 4G, 5G and LTE…what do all these terms mean? These terms sound familiar and simple when they’re thrown around in marketing materials. However, the truth is that few take the time to understand the terminology and what each could mean for business decisions. What does “Wireless Internet” Really Mean? At […]

What is Latency & How Can it Impact Business Performance?

Are you experiencing choppy video calls? Critical emails being delayed – and upsetting your customers? Latency issues are common and may be worth investigating. After all, your reputation is important and poor network performance isn’t an excuse. Latency is not only frustrating but can also be a costly business problem. Read more to learn more […]

What is UCaaS – and Why Would I Need It?

What would a communication systems diagram look like for your business? Is it efficient and unified? …Or is it a jumble of systems pieced together over time?  If your business is like most, you are working with numerous communication applications from different developers that all made perfect sense at the time. While things might “work” […]

NRF Conference Explores the Changing Landscape of Retail Technology

In January 2020, iTel was honoured to attend the NRF 2020 Conference as Comcast’s Canadian partner for business telecommunications. Held by the National Retail Federation, NRF 2020 is the largest retail conference and expo in the USA. This conference focused on societal changes as they impact the retail landscape, while also providing a platform for […]

Planning Ahead with Managed Connectivity

Managed connectivity is a small add-on service that adds a lot of value to growing businesses planning for the future. Your provider will take a proactive approach toward your business internet needs, so you always have the bandwidth and network architecture you need to achieve your goals. Internet access is fundamental to how organizations communicate, […]

Layer 2 vs. the Internet

You know that feeling when you’re late for a meeting and conveniently there’s a huge traffic jam on your regular route? Think of your “late for a meeting self” as data being transferred over the internet and the highway/side roads as the routers trying to deliver you to your destination.

The Benefits of Cloud Computing (Part 1)

If Zack Morris wasn’t cool enough already, he had to show us up with a cell phone. Experts predict that by 2019, more than 86% of workloads will be processed by cloud data centres. So obviously, the Zack Morris of today would definitely be utilizing the cloud because he was an innovator.