Simplify Your Field
Service Initiatives
with iTel
iTel’s field services provide the resources that de-stress your installs, upgrades, and other on-site changes. You can only move so much to the cloud – running cables, installing hardware, mounting antennas, and other critical tasks still require technicians on site. Coordinating these projects across multiple sites and locations can be a headache! iTel’s project management team is here to ensure contractors and field technicians are in the right place at the right time.
Streamline your on-site requirements with coordinated professional technical services from iTel. Let’s connect.
End-to-End Field Services at a Single
Point of Contact
Leave the logistics to us – iTel will ensure everything from procurement to deployment. You’re in good hands with iTel.
- Full turnkey and/or customized design, permitting, and construction services
- 4 Hour on-premise technician response
- Coverage across Canada and the USA
Broadband Business Internet, P2P Fibre, and More
Installation & Repair
Protect your investment with professional installation, troubleshooting, & repair for all your on-premise IP equipment. Ensure network equipment, VoIP, Wi-Fi, small cell, security, and cabling upgrades are successful – and the old equipment properly decommissioned – with iTel’s field services.
Design & Engineering
Customized hybrid and fibre-to-the-x network architecture to cover all your bases. Our Network Engineers create cutting-edge, innovative solutions for some of the most complex and demanding projects.
Site Survey & Audits
Don’t let surprises derail your projects. With thorough pre & post-installation surveys, location mapping, and data centre audits, we’ll ensure effective use of your sites.
First Line Maintenance
Get reliable smart hands, troubleshooting, and repair for your network. We provide emergency, preventative, and scheduled maintenance on your cables, towers, electrical equipment, and more.
Permitting & Construction
Need to build? No problem – We’ve partnered with highly skilled technicians and contractors to ensure you can acquire new sites, get the required permits to drill, install, run and splice cables, and construct the stations you need to get up and running.
Add Value with Managed Services
At iTel, we’re already integrated with most major cloud providers. Unite all your public, private, and hybrid cloud infrastructure while enjoying secure, scalable access speeds.
Managed Continuity
If your failover is just a second connection from your main carrier, you’re still at risk from core outages. iTel offers carrier-agnostic and SD-WAN options to ensure you’re always online.
Managed Router
In today’s digital business environment, protecting your network means protecting your business. Get peace of mind with a full unified threat management suite on your iTel Networks Managed Router.
Managed Security
What good is a cloud you can’t reach? Add providers like AWS and Azure as if they were a node on your network and leverage all the power of cloud computing.
Support You Can Count On
Rest easy knowing you’re in good hands with iTel. Our Global NOC is dedicated exclusively to business clients and is available 24/7/365. Leave the work to us and focus on your business.
1min
Average Hold Time
4hr
Average MTTR
99.99%
Uptime Guarantee
Trusted by Business Across Noth America
