How Managed Voice Solutions Benefit Your Business
Today’s businesses need reliable voice technology that ensures your customers can reach you without issues. While many businesses can deliver sales, and other business-critical functions through automation, phone calls are still the foundation of communication. However, complex business needs and new technologies can make selecting the right phone system challenging. The goal is to find […]
Wavelengths – What are they and when do you need them?
Wavelength Services – also called Wave Circuits – are the gold standard when it comes to moving large amounts of data. Moreso than even dedicated circuits, Wavelengths provide massive bandwidth capacity at a reasonable price.
If your business has heavy data processing requirements, you’ve probably already done a lot to improve your connectivity. From QoS to continuity planning, you have a lot of options. So what is a Wavelength – and how does it fit into your scenario?
Internet Failover for Business Continuity
As more and more business moves online, continuity plans have to include your internet. Having a failover connection for your internet is critical in mitigating the effects of unplanned outages.
QoS to Avoid a Network SOS
What is “Quality of Service?” QoS stands for Quality of Service, aka, the ability to prioritize what’s happening on your business network. This means that you can ensure mission-critical uses like VoIP and video calls take priority over things like streaming services. QoS provides traffic control mechanisms on networks, allowing you to use your resources […]
iTel Networks partners with the City of Campbell River
City of Campbell River and iTel Networks partner to expand CRadvantage internet service for local businesses For Immediate Release The City is partnering with iTel Networks to expand Campbell River’s municipal internet service. In addition to serving current and potential new customers on the open-access fibre optic network, iTel will provide Internet services to City […]
Wireless Business Internet: the Top 5 Terms to Know
Wireless internet, wi-fi, fixed wireless, 4G, 5G and LTE…what do all these terms mean? These terms sound familiar and simple when they’re thrown around in marketing materials. However, the truth is that few take the time to understand the terminology and what each could mean for business decisions. What does “Wireless Internet” Really Mean? At […]
What is Latency & How Can it Impact Business Performance?
Are you experiencing choppy video calls? Critical emails being delayed – and upsetting your customers? Latency issues are common and may be worth investigating. After all, your reputation is important and poor network performance isn’t an excuse. Latency is not only frustrating but can also be a costly business problem. Read more to learn more […]
What is UCaaS – and Why Would I Need It?
What would a communication systems diagram look like for your business? Is it efficient and unified? …Or is it a jumble of systems pieced together over time? If your business is like most, you are working with numerous communication applications from different developers that all made perfect sense at the time. While things might “work” […]
iTel Receives Technology Innovator Award 2020
iTel Networks was recently honoured with the 2020 BCLC Technology Innovator Award from the Kamloops Chamber of Commerce. The annual Business Excellence Awards recognize and celebrate locally owned businesses that have emerged as leaders in the community. The Technology Innovator Award specifically recognizes organizations that are making a positive impact for their customers via cutting […]
What is Colocation – and what do you need to know about it
Colocation is the practice of sharing a data centre with other businesses, but do you know what to expect from the service? Learn more…
