by iTel Networks | May 1, 2019 | Blog, Phone Systems
Automatic phone menus or IVR’s have a bad reputation. Too often, they’re viewed as a way to keep callers out instead of as a tool for better customer experiences. That’s why we’ve populated a handy list of IVR Dos and Don’ts – so you can take...
by iTel Networks | Feb 6, 2019 | Blog, Managed Services, Phone Systems
Managed Voice Services come with a lot of benefits. They allow organizations to out-task phone system maintenance so you and/or your IT team can focus on more important things. Phone systems are easily overlooked in a normal workload – managing a business and running...
by iTel Networks | Oct 26, 2018 | Blog, Broadband, Fibre, Network, Phone Systems
There’s a nagging question every business must face at some point: How can I cut IT costs? For our 2-part series, we’ve laid out 5 quick and simple ways your business can cut down IT costs and make balancing a budget easy. 1. Take Inventory The first step to cut IT...
by iTel Networks | Jul 12, 2018 | Blog, Business Internet, Fibre
Once you’ve made the jump to a true enterprise-grade Fibre Internet connection, a lot of value-added services become available. More than just a speed upgrade, you can leverage a range of services that ensure your business network is fully optimized. Speed alone...
Recent Comments