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IVR Do’s & Don’ts for Better Customer Experiences

by iTel Networks | May 1, 2019 | Blog, Phone Systems

Automatic phone menus or IVR’s have a bad reputation. Too often, they’re viewed as a way to keep callers out instead of as a tool for better customer experiences. That’s why we’ve populated a handy list of IVR Dos and Don’ts – so you can take...

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