by iTel Networks | Jun 29, 2022 | Blog, Phone Systems
Cloud Phone Systems benefits your business by taking your system into the cloud for increased flexibility, cost savings, and more. In today’s business world, finding ways to save time and money – while increasing efficiency – is paramount, and your phone systems could...
by iTel Networks | Jul 13, 2020 | Blog, Case Study, Phone Systems
Download the PDF Summary: Business: Grocery, Health, & Wellness Products Location: HQ in Vernon BC and other sites across BC Challenge: Staying connected across new locations Inefficiencies due to varying systems & legacy technology Variety of different...
by iTel Networks | May 1, 2019 | Blog, Phone Systems
Automatic phone menus or IVR’s have a bad reputation. Too often, they’re viewed as a way to keep callers out instead of as a tool for better customer experiences. That’s why we’ve populated a handy list of IVR Dos and Don’ts – so you can take...
by iTel Networks | Feb 6, 2019 | Blog, Managed Services, Phone Systems
Managed Voice Services come with a lot of benefits. They allow organizations to out-task phone system maintenance so you and/or your IT team can focus on more important things. Phone systems are easily overlooked in a normal workload – managing a business and running...
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