by iTel Networks | Dec 11, 2020 | Blog, Network
What is “Quality of Service?” QoS stands for Quality of Service, aka, the ability to prioritize what’s happening on your business network. This means that you can ensure mission-critical uses like VoIP and video calls take priority over things like...
by iTel Networks | Nov 25, 2020 | Blog, Business Internet
Wireless internet, wi-fi, fixed wireless, 4G, 5G and LTE…what do all these terms mean? These terms sound familiar and simple when they’re thrown around in marketing materials. However, the truth is that few take the time to understand the terminology and what...
by iTel Networks | Nov 4, 2020 | Blog, Business Internet
Are you experiencing choppy video calls? Critical emails being delayed – and upsetting your customers? Latency issues are common and may be worth investigating. After all, your reputation is important and poor network performance isn’t an excuse. Latency is not only...
by iTel Networks | Mar 9, 2020 | Blog, Events, News
In January 2020, iTel was honoured to attend the NRF 2020 Conference as Comcast’s Canadian partner for business telecommunications. Held by the National Retail Federation, NRF 2020 is the largest retail conference and expo in the USA. This conference focused on...
by iTel Networks | Sep 16, 2019 | Blog, Business Internet, Cloud, Managed Services, Network, Phone Systems, Remote Working, Security
Managed services add a lot of value to your IT stack. Despite being a small add-on to larger services, management on a service can empower your IT team with more time. Put simply, “managed” means that maintenance is the provider’s responsibility: as...
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