Maintenance

We are constantly monitoring and perfecting our network, which means occasional scheduled maintenance.

Here you’ll find our scheduled maintenance alerts. Check back here to view the current status of any scheduled maintenance. For all other information or to report a problem, please visit support.itel.com or give us a call at 1.888.899.4835.

Maintenance – Hosted PBX Security Update

Status: Open
Ticket Number:
Start: 2020-05-04 18:00 PDT
End: 2020-05-04 20:00 PDT
Expected Downtime:  None
Areas Affected: BC, AB, ON, SK
Services Affected: Voice Services

No Downtime Is Expected

iTel will be performing a security upgrade on our Hosted PBX platform.  This upgrade is part of an ongoing effort to keep our customer’s phone systems secure, and mitigate fraud attempts.   No downtime is expected during the maintenance window.

We appreciate your understanding.