Maintenance

We are constantly monitoring and perfecting our network, which means occasional scheduled maintenance.

Here you’ll find our scheduled maintenance alerts. Check back here to view the current status of any scheduled maintenance. For all other information or to report a problem, please visit support.itel.com or give us a call at 1.888.899.4835.

Maintenance – Upstream Data Centre Maintenance

Status: Open
Ticket Number:
Start: 2020-06-25 23:00 PDT
End: 2020-06-26 03:00 PDT
Expected Downtime:  None
Areas Affected: BC, AB, ON, SK
Services Affected: Voice and Co-location

Minimal Service Impact Is Expected

An upstream data centre partner will be performing scheduled maintenance to upgrade line cards on a core router which may impact voice services across all provinces and some co-location services out of our Vancouver data centre.  Higher than normal latency and traffic reroutes may be observed during the posted maintenance window.  Minimal service impact is expected.

We appreciate your understanding.