Maintenance

We are constantly monitoring and perfecting our network, which means occasional scheduled maintenance.

Here you’ll find our scheduled maintenance alerts. Check back here to view the current status of any scheduled maintenance. For all other information or to report a problem, please visit support.itel.com or give us a call at 1.888.899.4835.

Carrier Infrastructure Upgrades

Minimal Downtime is Expected.

Some Voice customers, and customers with iTel-hosted equipment, may be affected by infrastructure upgrades on May 9th between 5:00pm PDT and 9:00pm PDT. You may experience a brief period of packet loss, call audio issues, dropped calls, delayed dialling, and/or brief inability to place or receive calls during this window.

We appreciate your understanding.