by iTel Networks | Jul 13, 2020 | Blog, Case Study, Phone Systems
Download the PDF Summary: Business: Grocery, Health, & Wellness Products Location: HQ in Vernon BC and other sites across BC Challenge: Staying connected across new locations Inefficiencies due to varying systems & legacy technology Variety of different...
by iTel Networks | Oct 16, 2019 | Blog, Business Internet, Case Study, Fibre, Managed Services, Phone Systems
After switching their network services over to iTel Networks, Astec Safety enjoys a superior network experience for both staff and customers through enhanced data and voice services with their partnership with iTel. Summary: Business: Industrial Safety Training,...
by iTel Networks | Sep 9, 2019 | Blog, Managed Services, Phone Systems
Today’s businesses need reliable voice technology that supports collaboration across your team and ensures your customers can reach you without issues. While many businesses can deliver customer support, sales, and other business-critical functions through automation,...
by iTel Networks | May 1, 2019 | Blog, Phone Systems
Automatic phone menus or IVR’s have a bad reputation. Too often, they’re viewed as a way to keep callers out instead of as a tool for better customer experiences. That’s why we’ve populated a handy list of IVR Dos and Don’ts – so you can take...
by iTel Networks | Feb 6, 2019 | Blog, Managed Services, Phone Systems
Managed Voice Services come with a lot of benefits. They allow organizations to out-task phone system maintenance so you and/or your IT team can focus on more important things. Phone systems are easily overlooked in a normal workload – after all, managing a business...
by iTel Networks | Nov 9, 2018 | Blog, Business Internet, Fibre, Network, Phone Systems
“How can I cut IT costs?” is a common question businesses ask. For part 2, we’ve got 5 more tips a business (big or small) can use to cut costs and simplify their IT budget. Read Part 1 for more IT budgeting tips. 1. Meet Online You’re already paying for...
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