We’re growing and we’re excited about it. We have our sights set high and this position will have a lot to do with that success. iTel is currently one of the widest reaching network service providers in Canada, we interconnect the networks of every single fiber network in Canada. We are all about pushing the boundaries of what is capable and having a little fun while doing it. “Great success!” or stunning failure, either way, we are looking to create a meaningful story with each project we do.
What You’ll Do
This role works with the operations teams to coordinate the implementation of customer orders including voice and data services. You will wow clients with your stellar communication, resourcefulness and commitment to going the extra mile. Your role will be to liaise with clients, internal teams and 3rd party carrier partners to ensure successful service delivery. Identify and work proactively to negate potential risks to on-time delivery, and maintain proactive communication with clients through the life cycle of each project.
What ‘Exceptional’ Means:
Are you super detail-oriented AND a people-person? We like the sound of that! The ideal candidate will be great at dealing with customers and solving problems. A knack for picking up new concepts and working in a fast-paced environment are also great assets.
Post-secondary education or equivalent experience managing projects. A PMI certification would be an asset.
- Excellent knowledge of Microsoft suite and G suite applications
- Minimum 2 years’ experience working in a telecom or high tech environment
- Familiar with basic networking concepts (LAN, DHCP, TCP/IP, Subnetting, NAT)
- Familiar with basic voice concepts (SIP, PBX)
Any credential may be considered when you have a positive attitude and strong work ethic. If you want to be a part of an incredibly hard-working and ambitious team, you are in the right place!
How To Apply
Please submit a cover letter explaining;
- Why do you want to be a member of the iTel team?
- Tell us about an experience that you think showcases your skills.
- An interesting fact (not necessarily about you).
- How did you find out about us?
When attaching your resume, please send it as a PDF file. Email everything to [email protected] and include the job title in the subject line. Feel free to get creative with your application, but make sure you’ve followed all of the rules mentioned here.
We look forward to hearing from you!
Note: Only candidates who are legally entitled to work in Canada will be considered for any position.