Who is iTel?

iTel is different. We have a stellar team and offer products, services and essentially more freedom than traditional large carriers could ever provide. We are at the forefront of the fiber and cloud innovation in North America.

iTel is revolutionizing the way businesses connect through our services. We are a rapidly growing national carrier that has tripled in size over the last year and we’re not stopping there. Despite our expansion, we pride ourselves in maintaining a startup culture atmosphere with our close-knit team and collaborative environment – come be a part of the revolution!

About you:

Customer service is one of our core values and so is yours! We are looking for stellar candidates who are people persons and organization whiz’. Telecom experience is an asset but not required. We’re looking for a rock star! You will be able to type a minimum average speed of 50 WPM and handle order tasks with ease. Self-motivation and initiative to go the extra mile is what you thrive off of and you are so detail-oriented that nothing, even finite details, gets by you. The ability to work with a team, as well as independently is key, along with multi-
tasking, and excellent verbal and written communication skills.

What you’ll be doing:

As a Project Administrator, you will be working with the Operations Manager and Service Delivery Team handling everything administrative from the time contracts are signed, to the time customers are in service. You’ll be updating our documentation systems, submitting orders to our vendors, updating our Project Specialists with key notes and working as a part of a tight-knit and cohesive team. You’ll also cross train in the other departments in “Ops” and become an essential part of our unit.

Some of the things you will be involved with are:

  • New customer set-up
  • Submission of product orders
  • Handling and relaying carrier notifications and install timelines
  • Working with internal teams towards equipment provisioning, correct billing and project install
  • Updating internal documentation systems
  • Shipping and Procurement
  • Cross training across other teams in Ops
  • Being a team player
  • Having fun and working with morning people =)

As we said, we are growing – and fast, which means tasks and job descriptions are ever changing and things are always on the go. This will be a highly variable position where a lot of tasks will need to be prioritized and handled at one time.

That little something extra:

Highly motivated, positive, and creative individuals will thrive in this environment. Curiosity, critical thinking, and the ability to operate in a fast-paced environment are also assets. If you possess these attributes, we definitely want to hear from you!

Seeking Stellar:

Any credential may be considered when you have a positive attitude and strong work ethic. If you want to be a part of an incredibly hard-working and ambitious team, you are in the right place!

Salary for Project Administrator: $32,000 starting

How To Apply

Please submit a cover letter explaining the following:
  1. Why do you want to be a member of the iTel team?
  2. Tell us about an experience that you think showcases your skills.
  3. An interesting fact (not necessarily about you).
  4. How did you find out about us?

When attaching your resume, please send it as a PDF file. Email everything to [email protected] and include the job title in the subject line. Feel free to get creative with your application, but make sure you’ve followed all of the rules mentioned here.

We look forward to hearing from you!