Advanced Connectivity,
Exceptional Service

iTel is More Than You Ever Thought Possible of a Business ISP

Business Communications Solutions – Across North America

At iTel, we know that business is changing quickly. Your operations span multiple sites and more employees are working remotely – while expectations are only getting higher. Communication between your colleagues, partners, and clients is critical to your success.

With more technology to empower collaboration than ever, a fast, reliable network is the backbone of your success. iTel Networks has the dedicated internet, advanced voice technology, cloud connectivity, SD-WAN and more. Get it all bundled into one custom package and supported with a best-in-class SLA.

The iTel Advantage

We partner with all the major carriers for unparalleled coverage across North America. You get all the advantages of the big names paired with the personal, responsive customer service of a local business. We’re proud that our average hold time is under a minute and our MTTR is 4 hours.
Combining our extensive footprint with cutting edge technology and the best SLA’s, we build seamless solutions that streamline your network. You only have to remember one support number and pay one bill – for your entire infrastructure.

Who is iTel?

Key Facts

Incorporated: 2009
Technology: Unrivalled infrastructure connecting North America.
Data Centres: 10

iTel Networks Inc. is a converged network company with the largest business internet and voice footprint in Canada. By harnessing the power of multiple carriers and the best technology, we create affordable network solutions for businesses in even the most remote locations across the country. Based entirely in Canada, we provide a quality of support that is unmatched in the telecom industry. We’re committed to being at the cutting edge of innovation to ensure our customers are getting the best solutions possible.
Our mission is to be the most sought after and trusted business communications network in Canada.

Our Customers

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iTel provides great service. I always feel like our account matters. iTel support always goes out of their way to keep us happy which is sometimes not that easy to do.

Lori Appleton, President

Yellowsheet Construction

Switching to iTel has made great improvements to our business. I can be demanding as nothing less than excellence is my goal. That said, you are always patient and accommodating with me. Thank you for providing awesome service. I look forward to doing business together for years to come.

Steve Klassen, IT Manager

Douglas Lake Equipment Ltd

We saw a major reduction in costs after switching multiple carriers over to iTel. Our calls are clearer, louder and the customer service we received from them has been phenomenal. We highly recommend iTel!

Brendan Ralfe, IT Manager

Merchant Law Group LLP

Case Study

In 2016, Jeff Mulligan, COO of Astec Safety Inc., and his partners acquired an ailing company with a negative net worth that was ready to close its doors. However, it had a strong customer base and an excellent suite of products, so they knew there was an opportunity to turn things around if they could modernize their systems, improve vendor relations and cut costs – especially their telecommunication costs. With current contracts expiring soon, they were in a tight spot.

Award-Winning Service

Read our feature in the Globe & Mail

Find us at #195 on the complete list and #24 for IT companies

Executive Team

Dan Rink has a proven track record of building and growing innovative technology companies, founding over five technology companies over the past 15 years. Currently, he leads iTel Networks, where he has served as the Chief Executive Officer since 2007. Dan also co-founded the technology accelerator Kamloops Innovation in 2013 and continues to serve as a board-member. He acts as an executive in residence at Purppl, and was part of the advisory board for the formation and funding of the Thompson Rivers University Computer Engineering degree program.

With over 15 years of experience in the telecommunication industry, Adrian Boros leads the Engineering, Hardware Provisioning and NOC teams at iTel. Adrian has previously steered engineering and technical solution designs on cross-country MPLS, Fiber and Broadband solutions for large multi distributed enterprise customers (ranging from 50 to over 2000 cross-Canada locations).

With over 13 years in the telecom industry, Kelly Pritchard is an experienced business, sales, and marketing professional. She is known for being a high energy leader with a passion for people, technology, sales, and marketing. Prior to joining iTel in 2016, Kelly worked at Shaw Communications in a variety of sales and leadership positions. Kelly believes in continual development and, after completing her Bachelor of Management degree in 2002, has received certification in Project Management (2013) and Social Media Marketing (2016). Most recently, she became a CIO Certified Blockchain Professional (2018).

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