Maintenance

We are constantly monitoring and perfecting our network, which means occasional scheduled maintenance.

Here you’ll find our scheduled maintenance alerts. Check back here to view the current status of any scheduled maintenance. For all other information or to report a problem, please visit support.itel.com or give us a call at 1.888.899.4835.

No upcoming scheduled maintenance at this time.

March-09-2017 | 20:00 – 24:00 PST

(Impact: 4 hours)  iTel will be conducting bonding maintenance on Thursday, March 9th. Customers should experience no more than 1 minute of total downtime during the 4-hour maintenance window.

Every effort will be taken to minimize this service interruption and we apologize for any inconvenience this may cause.

Planned Start: March-9-2017
Planned Finish: March-9-2017

March-29-2017 | 05:00 – 07:00 EDT

Downtime Expected:
During this maintenance window, some of the existing calls to and from PSTN in Nova Scotia are expected to be dropped.

The following rate centres will experience a maximum period of downtime of up to 15 minutes:

– Halifax, NS
– Sydney, NS

Planned Start: March-29-2017
Planned Finish: March-29-2017